Fenix Privacy Policy
This policy explains what information Fenix processes, why it is used, when it may be sent to service providers, and how you can control or delete your data.
Information you choose to provide
- Account information: if you create an account, Fenix stores your email address, account identifier, display name and optional username.
- Saved memory: Fenix stores only memories you explicitly choose to save for future conversations. You can delete individual memories at any time.
- Conversation and feature input: messages, recent conversation context, voice recordings, attachments, images and public links are processed when needed to provide the feature you request.
How Fenix uses data
Fenix uses this information to authenticate your account, generate AI responses, provide voice and research features, recall memories you explicitly saved, protect the service from abuse, diagnose failures without storing message bodies in application observability logs, and operate account and security controls.
AI and infrastructure providers
To provide requested features, relevant content may be processed by service providers that operate parts of Fenix. These include OpenAI for AI responses, web research, image analysis, transcription, speech and realtime voice; Google Gemini for bounded independent review in applicable advanced/Deep flows; Anthropic (Claude) and DeepSeek only when an applicable comparison/advisory feature is configured and invoked; ElevenLabs only when configured for a requested voice feature; Supabase for authentication, account data, saved memory and server functions; and Render for application hosting. Fenix may change or add processors as the service evolves; this policy should be updated before materially different data use is introduced.
Fenix does not sell personal data and does not use chat content to serve advertising.
Chat, attachments and voice
Ordinary Fenix chat transcripts are not intentionally persisted as a conversation archive in the Fenix application database. Recent context is sent as needed to generate a response. PDF and text attachments are read for the requested turn; images may be sent to the configured AI provider for analysis. Voice audio may be sent to the configured AI provider for transcription or realtime conversation. Provider-side processing and retention are also governed by the applicable provider agreements and data controls.
Security and technical data
Fenix uses HTTPS for production app and provider connections. Provider and administrator credentials are kept server-side, authenticated account data is scoped through Supabase Auth and row-level access controls, and privileged creator actions require separate short-lived verification. Application observability is designed not to store request bodies or authorization headers.
Fenix uses limited technical information to secure the service and prevent automated abuse. Application rate limiting stores opaque, non-reversible subject digests, operation names, timestamps and counters rather than chat content, access tokens, email addresses, API keys, raw IP addresses or raw user-agent strings. Hosting, authentication and network providers may independently process connection metadata required to operate their services.
Retention and deletion
Your account profile and memories are retained while your account exists unless you delete individual memories sooner. Fenix provides a self-service account deletion flow that removes the authentication account, Fenix profile, saved memories and user-linked Fenix community content. Active refresh-token sessions are revoked as part of deletion. Infrastructure or service providers may retain limited security, operational or backup records for the periods required by their systems, contracts or applicable law.
Your controls
- Use Fenix as a guest without creating a persistent Fenix profile.
- Edit your profile information from Settings.
- Add or remove saved memories individually.
- Delete your Fenix account and associated Fenix data from Settings.
Privacy questions
For privacy or data questions, contact the verified developer support contact published with Fenix in the app store. Account deletion can be started directly from the link below without first contacting support.
Changes to this policy
If Fenix materially changes the data it collects, how it uses data, or the service providers that process data, this policy will be updated and its effective date changed.